Don't Shrink. Don't Get Loud.
The necklace was a piece of clear quartz about the size of a thumbnail. I wore it to trade shows because it reminded me to stay steady in rooms designed to be loud.
A coworker looked at it and asked, half-joking, whether I was one of those crystal people.
I said something back. I don't remember what. Something that got me out of the conversation.
What I remember is the heat that went up the back of my neck.
He wasn't cruel. It was an offhand line, forgotten by lunch. But it told me exactly how a piece of me was being read in that room, and my whole body immediately went looking for a way to make that piece smaller.
That's the part I want to talk about. Not the comment. The instinct that came after it.
The moment trust breaks
There will be a moment. More than one across a career.
You find out the boss who said he was putting you forward for the promotion has been calling you "not ready" when you're not in the room.
The employee you were certain trusted you takes their unhappiness to your boss instead of to you.
The colleague you built something with presents it as theirs alone.
Or it's smaller and sharper than any of those. An offhand comment that tells you that no matter how well you did the work, no matter how professionally you showed up, they are still reading you through the lens of the emotional woman.
The specifics matter less than what happens next. Because what happens next is almost always one of two things.
Two instincts, both wrong
The first is shrinking. The turtle. You pull in and protect. You get quieter in meetings. You stop offering the idea that isn't fully baked yet. You make yourself a smaller target.
It feels like safety. It is surrender on a delay.
The second is getting loud. The fight half of fight-or-flight. You build the case. You correct the record. You need somebody to say out loud that you were wronged.
I have done both. Neither one has ever gotten me what I actually wanted.
Shrinking hands them the smaller version of you and lets them call it accurate. Getting loud hands them proof of the exact thing they were already saying about you.
Both are still about them.
The third thing
The hard truth is that you accept it and you move forward.
Not accept as in it was fine. Accept as in it happened, it is real, and I am not going to spend the next six months relitigating it inside my own head.
Breathe. Take the walk. Meditate, if that's your thing. And yes, I know how that reads in an industry where the credibility currency is data and steel-toed boots. Do it anyway.
Then walk back in and be exactly who you were the day before.
You show up as you because you do that for yourself. Not for them.
That distinction is the whole thing. If showing up fully is a performance aimed at the person who broke your trust, they still own it — they just own it from a different angle. But if you do it because it's who you are and you aren't willing to trade it, there's nothing left in the transaction for them to take.
What it costs, and what it doesn't
I won't pretend this is free. Staying open after someone has shown you why you shouldn't be is one of the more expensive things leadership has asked of me.
But here is what I have watched happen every single time I shrank: the room adjusted. People took the smaller version as the real one. Not because they were cruel. Because that was the data I handed them.
And every time I stayed — same voice, same standards, same slightly quirky necklace — the room adjusted to that instead.
Someone is going to break your trust this year. Maybe someone already has.
Don't let it change how you show up. That is the only piece of this you actually control, and it is more than enough.
I write one of these every week. One honest thing about leading people, no polish, straight to your inbox. And if you're sitting in one of these moments right now and want to think it through out loud with someone, that's what the coaching work is for.